Ngoc Thang Vu

Perceived System Predictability: Scale Development and Application

Hendrik Schuff, Heike Adel, Ngoc Thang Vu

How predictable users perceive an interactive system to be shapes how they interpret, trust, and rely on it, yet HCI lacks both a precise conceptualization and a validated instrument for this perception. We address this gap by introducing perceived system predictability (PSP) as…Read more