openalexJournal of the Association for Information Systems2026-08-15
The Efficiency Paradox of Workplace AI: Understanding AI-Enabled Cyberloafing
Mariia Kyrychenko, Sara Memarian Esfahani
Generative AI is reshaping knowledge work by helping employees complete tasks faster and with less effort. However, the behavioral consequences of these efficiency gains remain underexplored. When employees perceive AI as reducing their workload, they may experience perceived sla…