arxivcs.CRcs.HC2026-07-08
Modeling Failure Dynamics in Time-Constrained Authentication Systems: Evidence of a Success Cliff in USSD Workflows
Aklile Seyoum Mamo, Amanuel Kebede, Anny Christelle Irakoze, Jema Ndibwile
Time-constrained interactive systems such as USSD (Unstructured Supplementary Service Data)-based financial services operate under strict session limits and sequential user interaction. While stronger authentication mechanisms improve security, they also increase interaction comp…